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Legal
Last updated: October 17, 2026
Draft Notice: This privacy policy should be reviewed and finalized by a qualified healthcare attorney before public launch. It is provided as a comprehensive starting framework.
Psyvera ("we," "our," or "us") is a behavioral wellness intelligence platform based on Dr. Janet Hranicky's Pleasure-Freeze Theory and psychoneuroimmunology (PNI) research. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our platform at psyvera.ai (the "Service").
We are committed to protecting your privacy and handling your data responsibly. By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
When you create an account, we collect your email address and password (managed securely through our authentication provider).
During onboarding and use, you may provide your name, wellness domains of interest, and personal preferences.
When you complete wellness assessments, we collect your responses, which are scored using our machine learning engine to generate personality archetype profiles, stress response patterns, and wellness insights.
If you choose to complete optional validated self-report instruments (for example PSS-10, a perceived-stress scale, or GAD-7, an anxiety screener), we store your item responses and the resulting scores. These instruments are used to help us calibrate and evaluate the accuracy of our wellness signals over time. Participation is voluntary and controlled by a research opt-in toggle in your settings; you can decline or withdraw at any time.
You may voluntarily provide wellness-related information including:
With your consent, the platform may analyze voice recordings (for stress patterns) and facial expressions (for emotional state indicators). Facial-only analysis is performed locally in your browser. In Voiceprint standard or deep mode, derived facial landmarks and forehead color signals may be sent to our biometric analysis service for multimodal stress analysis; raw video is not stored or transmitted. Voice recordings may be stored for session continuity and to let you replay a reading; you can delete them, and they are removed when you delete your account (see Sections 7 and 8).
Exploratory signals. Our voice- and facial-derived stress indicators are exploratory and have not been clinically validated. They are presented to help you notice patterns, not to diagnose any condition. We are actively working to calibrate these signals against validated instruments, and we label them as exploratory throughout the product.
When you interact with our AI coaching system, your messages and the AI's responses are stored to provide continuity, personalization, and improvement of the coaching experience.
Check-ins, somatic maps, trigger logs, mindwork journal entries, and behavioral signal data you create within the platform.
We collect standard web analytics including pages visited, session duration, and feature usage to improve the platform experience.
What we store. During onboarding and in your profile you can answer short, optional questions about yourself: your goals, what is weighing on you, how you like support (for example gentle or direct, brief or detailed), your day-to-day situation and recent changes, who you can lean on, whether you are working with a professional, topics you would rather your coach avoided, your usual sleep and activity, how you tend to react under stress, your age range, your gender and, if your focus is cancer care, your cancer type. Each answer is stored as a separate item with the date and how you gave it. Every question offers "Prefer not to say", and free text is limited to a few words. We also record when you acknowledge this policy and whether personalisation is switched on.
Why. These answers personalise your AI coach (its examples, priorities, tone and length) and the first Code we suggest. Your age range is used to confirm the Service is for adults. Member context is never used to calculate assessment scores or labels, and never for advertising. When personalisation is on, your answers (except any you have marked not to use in the coach) are sent to our AI language model provider along with your messages (see Section 4).
Your controls. On the What Psyvera knows about you page in your profile you can see every answer, where it came from and what uses it, and you can edit it, mark it as no longer true, stop your coach using it, delete it, or delete all of your answers at once. Deleting an answer stops it being used in future coach replies and suggestions; it may still appear in past chat history, and in backups for up to 90 days (see Section 7).
Pausing. Personalisation is on by default. You can pause it at any time with the switch on the same page. While it is paused, your coach and Code suggestions use only your name and focus area, and your answers are kept, unused, until you turn personalisation back on or delete them.
We use your information to:
Important: Your data is processed by artificial intelligence systems to provide personalized wellness insights. Specifically:
We use enterprise-grade AI services with contractual data protection agreements. Your data is not used to train third-party AI models. We continuously evaluate and select AI providers that meet our data protection standards.
We use the following categories of service providers who may process your data:
All third-party service providers are selected based on their security practices and data protection commitments.
We retain your personal data for as long as your account is active. You may request deletion of your data at any time (see Section 8). Upon account deletion, your data will be permanently removed from our active systems within 30 days. Backup copies may persist for up to 90 days before being automatically purged.
You have the right to:
To exercise these rights, use the data management options in your account settings or contact us at the address below.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We do not use your assessment, biometric, journal, or coaching data to serve ads.
Depending on your state of residence, you may have additional rights to know, access, correct, delete, and obtain a portable copy of your personal information, and to not be discriminated against for exercising them. Some of the information we process — health-related and biometric data — is treated as sensitive personal information; we use it only to provide the wellness features you request and for the calibration/research purposes described above, not to infer characteristics for advertising. To exercise a request, use your account settings or email privacy@psyvera.ai.
If you are in the EU/UK, our legal bases for processing are your consent (for biometric analysis and optional research instruments), performance of a contract (to deliver the Service you signed up for), and our legitimate interests (security and product improvement). You may withdraw consent, object to processing, and lodge a complaint with your local supervisory authority. Where data is processed outside your region, we rely on appropriate safeguards such as Standard Contractual Clauses.
This section applies to biometric identifiers and biometric information (for example, a voiceprint derived from your voice recordings) and is intended to align with biometric privacy laws such as the Illinois Biometric Information Privacy Act (BIPA) and the Texas Capture or Use of Biometric Identifier Act (CUBI).
We maintain safeguards designed to protect your data. In the event of a data breach affecting your personal information, we will notify affected users and applicable authorities as required by law and without undue delay.
We use strictly necessary cookies for authentication and session management, and limited first-party analytics to understand feature usage and improve the Service. We do not use third-party advertising or cross-site tracking cookies.
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If someone selects an age range under 18, we store only that answer, to keep the Service closed to that account, and they can contact us to have the account deleted. If you believe a child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us at:
Psyvera
Email: privacy@psyvera.ai